EU Programme for Education, Training, Youth and Sport

National Erasmus+ Office - Lebanon


Erasmus+ Seminar on “Student Management Systems”

Tuesday, July 23, 2019

In the framework of the Erasmus+ Higher Education Reform Experts (HERE) activities, a Seminar on “Student Management System” is going to be organised on Tuesday, 23 July 2019 at the Conference room of the Ministry of Education and Higher Education, 11th Floor.

This event is organised by the EU Erasmus+ programme, as part of a series of events that contribute to higher education reform at national level.

The seminar aims to bring together stakeholders from higher education to openly discuss and assess the capabilities of existing student management systems and how they can all benefit better from such systems in terms of needs and tools.

Dr. Eva Seiler, a specialist from the University of Zurich in Informatics, Multimedia and e-learning services, will participate as a key speaker in this seminar. Lebanese experiences from various universities will be presented as well.


Concept note
At a first glance, a student management system (SMS) is a software-based tool that facilitates the management of students’ records in a school or a higher education institution. Other names are given to such tools: student information system (SIS), student records system (SRS) …
The digital era we are evolving in, imposes software based management of the multiple aspects of our daily lives, student records and information shall not be an exception. SMS tools usually facilitate: admission, enrolment, attendance, scheduling, student reporting, grading, attendance, communication, etc… These are to cite few of the features of existing systems.
Facilitating the different procedures and processes of academic institutions is achieved through normalisation, formalisation, easiness of access, speed of execution and other parameters. However, this is only the first level of what a SMS can offer in academia. Actually, with the progress of the digital era we learned the preciousness of information and of the easiness in accessing it. This also extends to the academic world. Information formalised, normalised and stored become very quickly a precious asset that helps the reform and advancement of academia. In the following we shed the light on few of the possible services that could be provided by such tools.
SMS and student progress
The available data can certainly help track student progress and provide personalised counselling and orientation services of higher quality. Actually, informed advises would become at the core of such services to the benefit of each and every student. The student himself or students, as groups, can also follow and benchmark their learning pathways and decide knowingly their next steps.
SMS and governance
Data are at the core of reports addressed to the governing body of institutions and systems. By facilitating the access to the data and probably to the detection of trends, SMS tools provide a precious service to the governing bodies leading to better informed decision making processes.
SMS and quality
The data stored in the databases of SMS tools, permit the determination and calculation of indicators. These serve in the evaluation processes and allow the enrooting of the quality culture.
SMS and recognition
Recognition is often facilitated by the availability and transparency of data and by the easiness to access such data. SMS tools form a corner stone in such a transparent information system.
In order to better serve all these purposes, SMS tools must include features and must be made as compatible as possible. Typically, it would be good for the Lebanese higher education system to have a unique student ID and to be able to track, using this ID, the learning pathway through the student management systems in different universities where she/he is enrolled. Another example would be the offering of student services based on a national student card connected to the SMS tools in the different institutions.


Erasmus+ Seminar on “Student Management Systems”

Conference Room at Ministry of Education and Higher Education, 11th Floor, Beirut, Lebanon

Tuesday 23 July 2019



09h00 - 09h30             Registration and Welcome Coffee

09h30 - 09h45             Opening

09h45 - 10h45             Keynote presentation 1 European Student Management Systems and Student life cycle

Speaker : Eva Seiler, University of Zurich

Moderator : Hania Nakkash, HERE team

10h45 - 11h15              Coffee break

11h15 - 13h15              Workshop facilitated by Eva Seiler, University of Zurich

(Small groups’ SWOT analysis)

  • Short introduction (10 minutes)
  • Topic Selection (10 minutes)
  • SWOT analysis by different groups (60 minutes)
  • Presentations of the different groups (30 minutes)
  • Conclusion (10 minutes)

13h15 - 14h30              Lunch

14h30 - 16h00              Panel discussion about existing Student Management Systems in Lebanon

 Speakers :

  • Haydar Mousallem, Head of IT, LIU
  • Soubhi Abou Chahine, Dean of Student Affairs, BAU
  • Nabila Mansour, Registrar’s Office, UOB
  • Nidal Khater, Head of Software Development and Innovation  and Yaacoub Chaanine, Applications Manager, USEK
  • Rami Farran, Director of Academic Services, AUB

                                    Moderator : Pierre Gedeon , HERE team, tbc

16h00 - 16h30              Open Source Student Management Systems

  Speaker : Chafic Mokbel, HERE team

16h30 - 17h00              Conclusions and recommendations

  Hania Nakkash, Eva Seiler, Aref Alsoufi